Throughout the course of my MK career, I have heard many reasons for why consultants should do things, and many times it gets personal. I see no reason for this. This is what is giving us a bad reputation of being ruthless and caring more about our rise to the top than our team member’s lives and feelings. Let’s keep it real, not personal!
Let’s start with the topic of inventory.
I was told “Most of the successful consultants in MK have inventory, you want to be successful don’t you?”. Ok, to me that is personal. Whether or not I had $3600 at the time has nothing to do with my work ethic. Why not keep it real instead? Talk about how having inventory makes life so much easier, saves time, and helps you sell on the spot. We can talk about how you get extra free products from MKC with larger initial orders. But let’s not get personal. Let’s not withhold our preferred initial training (such as debuts), make people feel they will not be a success, or withhold ways that the business can work without it on the basis of the initial order alone. To do this is to set up your new team or unit member for initial disappointment and end up feeling like she has lost before she has begun.
Don’t get personal about meeting attendance. So Sally couldn’t come because it was her anniversary. Think about this: If you make a big deal of that and exclaim “UH! But tonight is meeting, training! This is important to her business” others will feel like meeting is important, but that family is not. This goes against our priorities in MK! But if you exclaim proudly, “Oh good for her! Isn’t it great we can take off for family in this business” others will feel like MK is important, but family is more important. In the long run, reminding others of why MK is different from other jobs will be a better choice than guilting unit members into attending meeting.
What about ordering pressures? My director never dials for dollars, pressures me to order, or asks me to support her goal with my orders. She talks about selling. Most pressure tactics get very personal. “Oh, but I have this huge goal to make DIQ…don’t you care about me and my goals?”. Ok, now that is just wtong. You know they care about you. But your goals, KEEP IT REAL: The probably DON’T! Those are your goals! Instead of resorting to pressuring people to order, why not just have some awesome selling contests? My director did teams once and we got points for new team members, sales, interviews, and bookings. The team with the most points at the end of the quarter won! And you know who else won? My director! We were ordering because we were excited and selling. That is keepin’ it real. 🙂
I’m sure we all may have felt personally attacked or pressured to do something in MK. But the key is to not take it personally. There is nothing wrong with you running your own business. In fact, this may be a prime reason that you decided to start MK.
What should you do if you feel someone is getting personal or pressuring you?
1. Tell them.
As tactfully as you can, let them know “I understand that you may feel that way, and that ____(insert thing she wants you to do here)_______ is important. I just can’t _______(order inventory, go to Seminar, go to retreat, attend meeting this week, etc)_____ right now. To do so would cause problems in my family and I know you wouldn’t want that. I will still be doing my MK business, and I do plan on _________(attending meeting, going to Seminar, building up my inventory)________ in the future because I know it would be beneficial to me. But right now I just can’t.”
2. Don’t take it personally.
In the end, they don’t think you won’t be a success or that your world will fall apart if you don’t go to Fall Retreat. But they are hoping you will be inspired to book, sell, and recruit. This is really what is on their mind, not you personally. So don’t take it that way, even if it seems harsh at the time. Remember that you cannot change the actions of others, just your reaction to their actions.
3. Vow to not get personal when you are in their shoes.
I am vowing now to not make it a personal thing when I am a director. Everyone will get the same training and treatment regardless of their ordering habits. Of course, some people will be working more and need my help more. This is different. That is not basing it on what I need, but on their work ethic and desire to move up. But I vow to keep it real and not use guilt or scare tactics to get my job done. 🙂
If you have had anyone get personal with you or pressure you into doing something you didn’t really want to do, I’m sorry. But now is not the time to lament and wallow in that feeling of anger and frustration. Now is the time to look to the future and know that you will be different. You will keep it real.